Maid Agency Reviews
🏆 Best Customer Service Award 2025 🏆
16 October 2025
Island Maids Recognised as Singapore’s Best in Customer Service 2025/26
Awarded by The Straits Times and Statista
Island Maids is honoured to be recognised as one of Singapore’s Best in Customer Service 2025/26 by The Straits Times in partnership with Statista.
This national recognition highlights our dedication to providing outstanding service to employers and helpers alike — and we are deeply grateful to our clients who have trusted and journeyed with us over the years.
👉 Read theOfficial Straits Times Publication:
Dedicated service, prompt assistance, reliable domestic helpers – Maids: Singapore’s Best Customer Service
💼 Why Employers Choose Island Maids
1. A Customer-First Service Culture
We go beyond transactions — we listen, understand, and customise our recommendations to each family’s unique household needs. Our consultants take pride in building long-term relationships grounded in trust and communication.
2. Professionalism and Integrity in Every Process
From interviews to documentation and deployment, Island Maids upholds high standards of transparency and accuracy. Employers consistently appreciate our prompt assistance and clear guidance throughout every stage.
3. Continuous After-Sales Support
Our service doesn’t stop at placement. We provide ongoing assistance for renewals, training, and guidance to ensure successful, long-term working relationships between employers and helpers.
4. A Dedicated and Compassionate Team
Our staff are trained to serve with empathy and professionalism. Many bring years of industry experience and a deep understanding of the needs of both employers and domestic helpers — ensuring a seamless, respectful process for all.
💖 A Heartfelt Thank You to Our Clients
To all our clients — thank you for your unwavering trust and support.
This recognition belongs to you as much as it does to us. Your continued feedback and encouragement inspire us to keep improving and innovating in our service delivery.
We are humbled by your recognition and remain steadfast in our promise to strive for excellence, reliability, and genuine care in everything we do.
🌱 Moving Forward Together
As we celebrate this milestone, we also look ahead with renewed purpose — to keep raising the standards of service and professionalism in Singapore’s domestic employment industry.
Whether you are a returning client or new to Island Maids, we welcome you to experience why so many Singaporean families have trusted us for over a decade.
Island Maids – Dedicated Service. Trusted Results.
Together, let’s continue building homes with harmony, understanding, and care.
💖 A Heartfelt Thank You to Our Clients
To all our clients — thank you for your unwavering trust and support.
This recognition belongs to you as much as it does to us. Your continued feedback and encouragement inspire us to keep improving and innovating in our service delivery.
We are humbled by your recognition and remain steadfast in our promise to strive for excellence, reliability, and genuine care in everything we do.
🌟 Recognised by Employers for Excellence and Care
The survey, conducted by The Straits Times and Statista, gathered feedback from thousands of Singaporean employers about their satisfaction levels and overall experiences with their maid agencies.
Island Maids was proudly recognised for our responsiveness, professionalism, and dedication to service excellence — reflecting the trust our clients place in us every day.
At Island Maids, we believe that every family deserves dependable service and peace of mind. This recognition reaffirms our mission to continue delivering reliable, ethical, and people-focused support to every employer and helper we serve.
💼 Why Employers Choose Island Maids
1. A Customer-First Service Culture
We go beyond transactions — we listen, understand, and customise our recommendations to each family’s unique household needs. Our consultants take pride in building long-term relationships grounded in trust and communication.
2. Professionalism and Integrity in Every Process
From interviews to documentation and deployment, Island Maids upholds high standards of transparency and accuracy. Employers consistently appreciate our prompt assistance and clear guidance throughout every stage.
3. Continuous After-Sales Support
Our service doesn’t stop at placement. We provide ongoing assistance for renewals, training, and guidance to ensure successful, long-term working relationships between employers and helpers.
4. A Dedicated and Compassionate Team
Our staff are trained to serve with empathy and professionalism. Many bring years of industry experience and a deep understanding of the needs of both employers and domestic helpers — ensuring a seamless, respectful process for all.
🌱 Moving Forward Together
As we celebrate this milestone, we also look ahead with renewed purpose — to keep raising the standards of service and professionalism in Singapore’s domestic employment industry.
Whether you are a returning client or new to Island Maids, we welcome you to experience why so many Singaporean families have trusted us for over a decade.
Island Maids – Dedicated Service. Trusted Results.
Together, let’s continue building homes with harmony, understanding, and care.