Training & Integration Program (T.I.P.S)

It was our first time hiring a helper and we were clueless. We were served by Seven (at AMK),he explained to us every single detailed properly and ensure we are not stress about anything. He even keep in touch with us after we had our helper to ensure we are coping well.

In order to employ a domestic maid for my home, I went to AMK Branch Sales Manager Ng Di Shen (Seven). He carefully and thoroughly outlined the selection maid criteria. When we have faced any problem, he assists us extremely professionally by talking to the maid. He always stands with the owner's perspective to assist in problem-solving. After we have hired the maid, Mr. Seven is also a service Oriental to do the follow up with the maid performance. His office phone number is (655) 7703.

A big thank you to Island Maid AMK branch consultant Shana for recommending Masiroh to our family. It has been almost 1.5 months since Masiroh joined us, and she has been a pleasure addition. A great help in the family with house chores and looking after my parents-in-law in their 80s. We feel reassured having Masiroh look after mother-in-law who needs to go for dialysis treatments, in our absence. Additionally, Shana has just helped us to hire another helper, Putri, to help my own elderly parents. She is just 4 days old at home, but proving herself to be reliable and a great help in the family too. Thank you Shana for taking the time and effort to understand our two families’ needs and recommending Masiroh and Putri respectively. Regards, Joyce

As a first timer getting a maid, I am extremely pleased with the prompt, efficient and friendly services by Islands Maids. Its manager, Joanne Lee, is very knowledgeable and proactive. She even dropped into my home after work at night to bring me papers to sign. She is responsive to queries with practical solutions on solving all the practicalities such as how to select a maid, opening bank account for maid and the necessary paper works with ministry of manpower. The maid is excellent in her works and attitudes. I would highly recommend Islands Maids to anyone who needs a maid. Cai Yiming. 7 November 2022

I would like to thank Peggie Tee @ Bedok branch, who is very helpful , responsive and patient to customers. I am very satisfying with her service as if without her helps I couldn’t get a good helper in such a limit time. Hence, Island Maids Agency will always be my first choice & I will recommend Peggie Tee to my friends and family!!!

Peggie from Bedok Branch was very helpful and offered constructive advice when I was urgently looking for a FDW for my parents. A good match was found within a few weeks despite the current shortage. Paperwork was seamless and handover was smooth. She also followed up to check on the FDW. My own helper was engaged through Island Maids 2.5 years ago and though it was from a different branch and staff, the service was equally professional and we found a good match as well. Have recommended a few friends and will continue to recommend Island Maids.

Engaging this agency was a worry free experience ! My agent Heize guided me through the recruitment process, and I felt confident that I was in good hands. ! As a result I found the perfect helper. I like the fact that they take time with screening to match the helper with the employer. I highly recommend this Agency !

Heads up to Elise from Bedok Branch. She managed to handle my endless enquiry and request with lots of patience with an excellent customer service. I will definitely recommend you to look for her, as she is very genuine and has a great outgoing personality and will handle you with care. Smooth transaction and im happy with the maid that i have now. Thank you Elise and good job for the great work ??????????

I employed a domestic helper from Island Maids in August 2022. Elise at its Bedok branch made the whole experience very smooth. She responded promptly and professionally to all my questions and managed the paperwork efficiently. My family and I are very satisfied with the helper we got from Island Maids. Thank you Elise.

I would like to compliment Ms Heize service excellent and friendly helping me and family to select good maid. However attitudes towards customers was patience. Keep up good work! Much appreciated! Thank you so much! Looking forward for my new maid arrival to take care Mama..

Extremely good service and prompt follow ups. Managed to get myself a good helper within a week's time! Highly recommended!

Hi Zoe Wong(Ms), Thank you very much for your service and support provided throughout these few years. Your service render be it FDW return or new has been very smooth and very well managed! To us your knowledge, experience and support has always been swift, cool! Your close follow up and updates within your reach is prompt despite of the lean manpower resources during Covit-19 & early 2022. Kudos to You!! Your Customer service is superb! Appreciated!! If there is any FDW request from my friends, I will ensure it is you, Zoe!

Thank you Jess from Island Maid Agency, she is very patient and helpful person, she also help to solve my urgent needs. Once again, many thanks!

Very good helper agency. Zoe Wong ( our agent)is very helpful and professional. Her recommendation suits our requirements. And whenever we face any problem with the helper she’s there to help. We thank her deeply, and like our new helper a lot!

I have great experience working with Island Maid. Zoe Wong has been a great help to find the helper. She is professional, always responsive and very resourceful. I would highly recommend Island Maid located at Jcube.