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Training & Integration Program (T.I.P.S)

Training & Integration Program (T.I.P.S)

Island Maids runs our own Local Training Centre in Singapore.

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Island Maids Training & Integration Program (T.I.P.S)

Island Maids Training & Integration Program (T.I.P.S)

We provide local training to assist our Migrant Domestic Helpers (MDWs) adapt and understand the work culture and expectations of their employers here in Singapore.

After your selected helper has arrived in Singapore, finished her quarantine and cleared her necessary medical checks and necessary government courses, she will further go through a one-day integration training called “T.I.P.S.” by Island Maids.

Having just arrived from overseas, Island Maids understands the need for your helper to settle down first before being deployed at your place. In this complimentary course provided by us, we orientate your helper on basic housekeeping, rules & regulations, and provide some useful tips to maintain a healthy and positive employment relationship.

We firmly believe that education and training can better prepare helpers in both the skills required, and the right mindset to approach their household jobs in Singapore.

Further, our TIPS program (Training & Integration Programs) will provide some useful suggestions on how to better handle emotions and some common situations faced at work.

It also includes basic training in the following aspects General Housework, Cooking, Infant Care/Elderly Care (depending on the MDW’s jobscope), House Rules, Expectations, Regulations.

Why Our Training & Integration Program (T.I.P.S) Has Helped Many Helpers Succeed?

  • Our Chief Trainer is a qualified nurse with more than 20 years of experience.

    Our Chief Trainer is a qualified nurse with more than 20 years of experience.

  • We have a dedicated Burmese Trainer who helps to bridge the communication of helpers from Myanmar.

    We have a dedicated Burmese Trainer who helps to bridge the communication of helpers from Myanmar.

  • We understand that every employment is different and requires different approaches.

    We understand that every employment is different and requires different approaches.

  • We believe that a well-trained helper with a more prepared mindset will lead to a higher chance of employment success.

    We believe that a well-trained helper with a more prepared mindset will lead to a higher chance of employment success.

  • Island maids will constantly find new ways to improve the hiring process for both Employers and Domestic Helpers through education, training, and a transparent hiring process.

    Island maids will constantly find new ways to improve the hiring process for both Employers and Domestic Helpers through education, training, and a transparent hiring process.

4 Key Benefits of Maid Training

  • More Confident Helpers

    More Confident Helpers

    Equipped with better knowledge and skills, helpers are able to adapt better in their new roles.

  • Higher Employment Success

    Higher Employment Success

    Helpers are better able to understand the local culture and expectations leading to lesser misunderstandings and greater tolerance.

  • Lesser Hiring Anxiety & Stress

    Lesser Hiring Anxiety & Stress

    Working on assisting the helper to adapt to her new environment reduces conflict, frustrations and ultimately reduces the need for termination.

  •   Greater Hiring Savings

    Greater Hiring Savings

    Investing in training has let to greater savings for employers as helpers are given the right guidance to succeed based on each of their unique work requirements.

4 Key Benefits of Maid Training

How To Register For TIPS?

  • Step 1

    Drop Us An Enquiry

    Drop Us An Enquiry

    Let us know your maid training requirements.

  • Step 2

    We Will Contact You

    We Will Contact You

    We will respond within the day and advise you on the TIPS Modules.

  • Step 3

    Book and Confirm Schedule

    Book and Confirm Schedule

    Latest training schedule will be shared and you can book your slot with ease.

Got further questions?
Allow us to put your worries to rest.

Our FAQ section allows us to further answer your questions and provide our clients with the necessary, comprehensive information along their hiring journey.

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What Our Customers Say

We believe in providing the best service to people.

Let the testimony be our voice!

It was our first time hiring a helper and we were clueless. We were served by Seven (at AMK),he explained to us every single detailed properly and ensure we are not stress about anything. He even keep in touch with us after we had our helper to ensure we are coping well.

Shera Elza

In order to employ a domestic maid for my home, I went to AMK Branch Sales Manager Ng Di Shen (Seven). He carefully and thoroughly outlined the selection maid criteria. When we have faced any problem, he assists us extremely professionally by talking to the maid. He always stands with the owner's perspective to assist in problem-solving. After we have hired the maid, Mr. Seven is also a service Oriental to do the follow up with the maid performance. His office phone number is (655) 7703.

Donna Neo

A big thank you to Island Maid AMK branch consultant Shana for recommending Masiroh to our family. It has been almost 1.5 months since Masiroh joined us, and she has been a pleasure addition. A great help in the family with house chores and looking after my parents-in-law in their 80s. We feel reassured having Masiroh look after mother-in-law who needs to go for dialysis treatments, in our absence. Additionally, Shana has just helped us to hire another helper, Putri, to help my own elderly parents. She is just 4 days old at home, but proving herself to be reliable and a great help in the family too. Thank you Shana for taking the time and effort to understand our two families’ needs and recommending Masiroh and Putri respectively. Regards, Joyce

Chong Yuen Tang

As a first timer getting a maid, I am extremely pleased with the prompt, efficient and friendly services by Islands Maids. Its manager, Joanne Lee, is very knowledgeable and proactive. She even dropped into my home after work at night to bring me papers to sign. She is responsive to queries with practical solutions on solving all the practicalities such as how to select a maid, opening bank account for maid and the necessary paper works with ministry of manpower. The maid is excellent in her works and attitudes. I would highly recommend Islands Maids to anyone who needs a maid. Cai Yiming. 7 November 2022

Cai Yiming

I would like to thank Peggie Tee @ Bedok branch, who is very helpful , responsive and patient to customers. I am very satisfying with her service as if without her helps I couldn’t get a good helper in such a limit time. Hence, Island Maids Agency will always be my first choice & I will recommend Peggie Tee to my friends and family!!!

Hester Lim

Peggie from Bedok Branch was very helpful and offered constructive advice when I was urgently looking for a FDW for my parents. A good match was found within a few weeks despite the current shortage. Paperwork was seamless and handover was smooth. She also followed up to check on the FDW. My own helper was engaged through Island Maids 2.5 years ago and though it was from a different branch and staff, the service was equally professional and we found a good match as well. Have recommended a few friends and will continue to recommend Island Maids.

Bernadette Mark

Engaging this agency was a worry free experience ! My agent Heize guided me through the recruitment process, and I felt confident that I was in good hands. ! As a result I found the perfect helper. I like the fact that they take time with screening to match the helper with the employer. I highly recommend this Agency !

Odessa Chan

Heads up to Elise from Bedok Branch. She managed to handle my endless enquiry and request with lots of patience with an excellent customer service. I will definitely recommend you to look for her, as she is very genuine and has a great outgoing personality and will handle you with care. Smooth transaction and im happy with the maid that i have now. Thank you Elise and good job for the great work ??????????

Nurazira Zaid

I employed a domestic helper from Island Maids in August 2022. Elise at its Bedok branch made the whole experience very smooth. She responded promptly and professionally to all my questions and managed the paperwork efficiently. My family and I are very satisfied with the helper we got from Island Maids. Thank you Elise.

Audrey Ang

I would like to compliment Ms Heize service excellent and friendly helping me and family to select good maid. However attitudes towards customers was patience. Keep up good work! Much appreciated! Thank you so much! Looking forward for my new maid arrival to take care Mama..

Magdalene Goh

Extremely good service and prompt follow ups. Managed to get myself a good helper within a week's time! Highly recommended!

Enna Qiyin

Hi Zoe Wong(Ms), Thank you very much for your service and support provided throughout these few years. Your service render be it FDW return or new has been very smooth and very well managed! To us your knowledge, experience and support has always been swift, cool! Your close follow up and updates within your reach is prompt despite of the lean manpower resources during Covit-19 & early 2022. Kudos to You!! Your Customer service is superb! Appreciated!! If there is any FDW request from my friends, I will ensure it is you, Zoe!

An Kok

Thank you Jess from Island Maid Agency, she is very patient and helpful person, she also help to solve my urgent needs. Once again, many thanks!

Nego Ng

Very good helper agency. Zoe Wong ( our agent)is very helpful and professional. Her recommendation suits our requirements. And whenever we face any problem with the helper she’s there to help. We thank her deeply, and like our new helper a lot!

Wendy Wu

I have great experience working with Island Maid. Zoe Wong has been a great help to find the helper. She is professional, always responsive and very resourceful. I would highly recommend Island Maid located at Jcube.

Joan Goh
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